Former FBI agent Toni Chrabot is watching the San Bernardino mass shooting with a lot of interest. Her expertise is crisis management.
Since retirement, Chrabot started her company, Confidence, LLC to train organizations on how to address a crisis.
Chrabot said she is seeing an increase in demand for her services, even before the bloodshed in San Bernardino.
"Companies are definitely thinking more about that," she said.
The challenge for everyone is being able to identify a threat, like what unfolded in California, before it happens. (read more)